All orders are shipped with the fastest available express courier for your region (DHL Express, UPS, FedEx, or DPD), fully tracked, reliable, and fast.

After your order is processed (within 48h), delivery takes:

Netherlands & Belgium: 3–6 business days

United Kingdom & France: 3–5 business days

Rest of Europe: 5–8 business days

USA & Australia: 4–8 business days

You’ll receive a tracking link so you can follow your package in real time.

Once your order is shipped, you’ll receive a tracking link via email to follow your package in real-time, or you can track it directly through our Track Order page.

Start by checking your tracking link for updates. If your parcel is marked as delivered but you didn’t receive it, check with neighbors or local pickup points. Still no luck? Contact our support team.

Yes, we ship worldwide.

Unfortunately, we do not deliver to PO Boxes. A valid street address is required for shipping.

Email our customer service within14 days of receiving your orderto start the return process. Items must be unused and in original condition. Return costs are at your own expense

Yes, unless you received a defective or incorrect item, in that case, we’ll cover return costs.

Once your return is received and inspected, we’ll process your refund within 14 business days to your original payment method.

We don’t process direct exchanges. Please return the item and place a new order in your desired size or color.

Reach out to our customer support with photos of the item. We’ll fix the issue immediately.

Changes are only possible if the order hasn’t been shipped yet. Contact us immediately if something’s wrong.

As long as your order hasn’t been shipped yet, we’ll do our best to help. Contact us quickly with your order number.